Used Car Performance & Acquisition Platform

Virtual
Used Car
Manager

Five Valuable Products. One Platform.

Five connected products built to maximize used car opportunity, profitability and volume at your new car franchise. Train the floor on the phone and on the appraisal, capture trade intent before the customer shops you, track every appraisal in real time, and grade what you end up buying. Built and run by used car people.

Appraisal Discipline Real-Time Trade Status Phone to Appointment Owned Lead Source Graded Inventory Works in vAuto & AutoHub

The Platform

One Used Car Performance
& Acquisition Platform.
Five Valuable Products.

Three train and grade the people, two fill the pipeline, one scores what you bought. Use any of them alone. Use all five and the trade you appraised on Tuesday is still yours on Saturday — and you can prove why.

01

Appraisal Academy

AppraisalAcademy.net · Training & Standards

Everyone at your store follows your appraisal process, each and every time. A finished appraisal means photos, an ACV, notes in the system, and the customer’s name, phone and email — no exceptions. Online video courses onboard new hires and bring existing staff up to appraisal excellence.

  • Online video courses for onboarding and continued learning
  • Reviews how well your appraisals are performing
  • Your process, white-labeled to your store
  • Built for vAuto, AutoHub, or both
Three Editions
StarterNew hires
ProVeterans & continued learning
Master ClassTop-tier mastery
AppraisalAcademy.net

02

Phone Pop University

PhonePopUniversity.com · Phone Performance

The trade conversation usually starts on the phone. Phone Pop University trains and grades your team on the Phone Pop 5 — the five things every inbound sales call is scored on — with AI roleplay so reps practice on a simulator instead of on a live customer.

  • Every call graded on the Phone Pop 5
  • AI roleplay reps can run before they take calls
  • Proven word tracks that book the appointment
  • Hybrid online courses and in-person training
PhonePopUniversity.com

03

Trade In Tracker

TradeInTracker.io · Real-Time Trade Visibility

Tracks every trade your store touches and puts real-time numbers in front of you — how many you’re appraising and exactly where each one stands. It reaches out to the customer too, but that’s one function inside the tracker, not the whole product. It also coaches your staff on the customer interaction.

  • Reads appraisals from your CRM — no double entry
  • Live count and status on every appraisal
  • Flags anything missing photos, ACV, notes or contact
  • Top 10 acquisition targets, ranked for the desk
  • Coaches staff on the customer interaction
TradeInTracker.io

04

Alpha Grade Inventory Scorecard

Six-Point Store Grading · Weekly Scorecard

Scores your used car operation on six measurable habits — appraisal quality, photo quality, retail aging, wholesale aging, pricing to market and recon speed. Five appraisals graded every single day, Monday through Friday, including who did it and how they did it.

  • Five appraisals graded daily, by name
  • Real-photo percentage on your retail site
  • Retail and wholesale aging against your policy
  • Every car priced at 100% of market or below
  • Recon time from acquisition to front line
See the Scorecard

05

Sell Your Trade In.com

Consumer Capture · Owned Lead Source

A consumer-facing offer funnel that catches trade intent before the customer types CarMax into a search bar. They come to you for the number first — and you own the lead, the data and the conversation.

  • Get-an-offer funnel built for trade intent
  • Leads land in your CRM, not a third party’s
  • Feeds straight into the Tracker cadence
SellYourTradeIn.com

The Loop

How a Trade
Stays Yours

Five products, one continuous loop. This is the order it runs in on a real lot.

STEP 01

Answer the Phone Right

Most trade conversations start with a call. Phone Pop University grades every one on the Phone Pop 5, so the inquiry becomes an appointment instead of a hang-up.

STEP 02

Capture the Intent

Sell Your Trade In.com puts your offer in front of the customer first. The lead is yours before anyone else has priced the car.

STEP 03

Finalize It Properly

Photos, ACV, notes and customer contact — every time, in vAuto or AutoHub. Appraisal Academy trains the whole floor so the number is defensible no matter who walked the car.

STEP 04

Track Every One

Trade In Tracker holds live status on every appraisal, ranks your top 10 targets, and works the ones that walked until they're back in or bought.

STEP 05

Grade What You Bought

The Alpha Grade Inventory Scorecard rates each acquisition, so next month's buying decisions come from evidence, not memory.

Connected

It Runs On The Tools
You Already Have

Trade In Tracker doesn't ask your floor to log into one more system. It plugs into your CRM and DMS and reads the appraisals already moving through them. At Toyota of San Bernardino that means AutoHub appraisals pulled straight out of DriveCentric — no double entry, no exports, nothing for a salesperson to remember to do.

DriveCentric AutoHub vAuto KBB Instant Cash Offer Reynolds & Reynolds CDK Tekion eLead VinSolutions Your DMS

Blue marks the live TSB integration path

Ready to Activate

Run Your Used Car
Operation on Offense

Five products, one platform, aimed at one thing: more used car opportunity, more profitability and more volume at your new car franchise. Built by people who have stood on the lot — Sales Person, Sales Manager, Used Car Director, General Manager. Bring us your store and we'll show you where the trades are going.